Building Operator (Facilities Technician) Apprenticeship Program

Utilizing an on-line platform that provides an interactive and evidence-based approach to qualifying your knowledge, our building operator program acknowledges that you have gained prior knowledge through work, school, or other professional development experiences.

This program involves a series of evidence-based parameters that you access to validate your skills (training standard) and your knowledge (curriculum standard).

Today’s sophisticated buildings require greater computer literacy. However, knowledge about systems used in older buildings, require specific skills to be effectively managed.

Having knowledge in plumbing, electrical, tenant communications and energy management crosses over a variety of skill sets all required by todays' building operators. This program provides the foundation upon which operators can build their knowledge as the requirements of their job expands and becomes more complex. 


This program covers a number of skill/knowledge categories designed to promote competency, and program enrolees will validate their competency against a training and curriculum standard established by the industry. There are multiple levels in which the operator progresses from the introductory to the more advanced.

Our program is based on meeting the Training and Curriculum standards established for the Ontario Apprenticeship program. In working with the Ontario Colleges of Trades to update these standards, we ensured that input was received from subject matter experts from across Canada resulting in standards that meet Canadian needs.

Each of the categories are then broken down into levels within the program. For example; plumbing and electrical involves two levels as the material moves from an introductory level to more complex.

Program Benefits


Completion of our program validates that an individual has a broad spectrum of knowledge associated with operating today's buildings.


Job Performance
Increased understanding of the broad spectrum of knowledge can lead to tangible improvements in job performance.


Organizational Results
Elevated job performance outcomes will result in improved metrics for the organizations bottom line in building operations.

Knowledge Categories

Professional Development

  • Occupational Health & Safety/Workplace
  • Tools & Equipment
  • Customer Service/Interpersonal Communications
  • Occupational Calculations
  • Project Management/Drawings & Specifications

Building Technical Skills

  • Air Compressors
  • Electricity & Plumbing
  • Control Systems & Instrumentation
  • Low Pressure Boilers

Maintenance & Operation of Building Systems

  • Chillers & Refrigeration Systems/Water Treatment Systems
  • HVAC Systems
  • Pumps & Pumping Systems/Pneumatic Systems
  • Electrical Systems

Building Life Safety

  • Fire Suppression & Sprinkler Systems
  • Emergency Power & Lighting Systems
  • Security & Life Safety

Preventative Building Maintenance

  • Interior & Exterior Maintenance
  • Preventative Maintenance

Building Sustainability/ Environmental

  • Monitor Building Sustainability
  • Analyse Building Sustainability


The program has three levels. Enrollees complete one before proceeding to the next. At each level, there are a number of training and curriculum standards that require validation.

Level 1

  • Demonstrate Safe Working Practices & Procedures
  • Use and Maintain Tools, Equipment & Devices
  • Employ Job Information Resources
  • Occupational Calculations
  • Plumbing 1
  • Maintain Building Interior and Exterior
  • Electricity
  • Drawings & Specifications

Level 2

  • Heating Systems 1
  • Operate & Maintain Pneumatic Systems
  • Operate & Maintain Pumps & Pumping Systems
  • Plumbing 2
  • Operate Electrical Systems
  • Inspect & Verify Fire Suppression & Sprinkler Systems
  • Operate & Maintain Water Treatment Systems
  • Performs Preventative Maintenance
  • Air Conditioning & Ventilation 1

Level 3

  • Heating Systems 2
  • Air Conditioning & Ventilation 2
  • Operate & Maintain Chillers & Refrigeration Systems
  • Operate & Maintain Low Pressure Boilers
  • Operate & Maintain Control Systems & Instrumentation
  • Monitor & Analyze Building Sustainability
  • Project Management

Participants will have access to online resources for most, if not all, of the standards to assist them in successfully validating their knowledge. In some cases, documentation of prior training will suffice. If provincial regulations require certification in an area, (e.g. working at heights) copies of that certificate will be required.

Participates will demonstrate their knowledge in several ways:

  • Uploading documentation from prior education (certificates, licenses, transcripts, etc.)
  • Completion of online quizzes
  • Uploading of recorded (via a mobile device) responses to case studies
  • Submissions in response to case studies

Online resources supporting the standards will include such things as:

  • Links to online video material
  • Links to printed material
  • Research documents and/or topic specific articles or reports
  • Subject matter expert validated material

Submissions from participants will be evaluated by subject matter experts who are periodically reviewed by program assessors to ensure consistent verification of applicant submissions.

The Training Standard documents the key skills required of a Building Operator (Facilities Technician) and the program defines what is required in order to demonstrate a consistent application of each skill.

The demonstration of the skill/knowledge is validated by a subject matter expert through the online platform.

The successful completion of the program will result in recognition of the body of knowledge covered by the program and will prepare individuals to challenge exams offered by any provincial regulatory body administering a formal apprenticeship program.

Community Engagement

Participants will be registered in a private community which includes all those registered in a specific level. Subject matter experts will monitor the discussions and contribute to the discussions taking place within the community. The community will contribute to the value of the program by engaging participants with others from across Canada. Through this program, those working in a smaller environment with fewer resources will have the same access as those working in larger buildings, or who have access to more resources. 

Launch Date

A sneak preview of the program will be available in late summer, with a full launch in the fall. Be sure to keep watch for updates through the web site and the communities.